What is Good Service?

We’re always trying to improve the service we offer to both buyers and sellers of Tenerife property so it is natural that we would try to find out from you just what exactly is ‘Good service’. Your views were so interesting, that we thought we would share some of them with you.

For some people, the advantages of dealing with Tenerife Property Shop were about tangible benefits:

“...the best two things for me, which other estate agents don't offer, were the "free" 20 year Title Deed insurance, so that if anything untoward happened later you are covered and the service of setting up all your bank standing orders to pay community charges, property tax, refuse tax, gas, electric and water charges, so that you have the peace of mind...” (David Betts)

With others, security was just as important but they found it in our experience and knowledge:

“...As nervous buyers it was reassuring to know we were in the capable knowledgeable hands of a company with over 20 years experience in the estate agency business in Tenerife...” (Wesley & Sharon)

Making a complicated process seem very simple was clearly popular:

“I have been very, very impressed with the speed and ease of my purchase. Within 2 days of finding my property, Lee had arranged for me to meet with the solicitor, notary, bank manager and to the police to obtain N.I.E number. From that day on all correspondence and form filling was done by email.” (Rosemary Howard)

Others highlighted the personal attention that we give to every client:

“... dealing with a very professional individual who shows such a genuine interest in his clients and their needs... “ (Thomas & Josephine Weadick)

And it was gratifying to see that our ongoing support is appreciated:

“Weeks later their service continues with help regarding insurances, wills and utilities.” (Alison, Christian & Adam)

But some of you managed to sum it all up in a nutshell:

“... the service that Tenerife Property Shop provides is EXCELLENT and surpasses all my expectations. They know the value of good services and they continue to over-deliver.” (Guy Hacha)

And we will continue to try our hardest to over-deliver on your expectations. If you have yet to purchase a property through us, we look forward to doing our best for you, too.