Testimonials

Id like to compliment you on the layout of your website. Certainly the best, most informative and user-friendly property site Ive come across for Tenerife.I already have a place in Palm-Mar but, on the grounds that next year Ill probably be going back to work in the Middle East, I keep on looking with a view to upgrading. Excellent site.

Many thanks for all your help with this purchase. It has been very straightforward from your end and it has been a pleasure dealing with Tenerife Property Shop, I will have no hesitation in recommending your company to anyone whom we hear of wishing to purchase property in Tenerife. Your helpfulness and professionalism has been most welcome in this complicated world of buying property and we could not have done this without you. Many thanks and we look forward to meeting you. Pauline & Ray Wallace

I would recommend anyone to buy through you with absolute confidence and professionalism. Kindest regards to you all, Alan & Lin Spencer

Just a short note to let you know how delighted we are with the property we are in the process of buying through you but most of all our extreme gratitude to Your sales advisor for his fantastic support and efforts way beyond the remit of his job. It was a genuine pleasure to go around the prospective properties with him and he was of enormous assitance to us in our endeavour to find a place in limited time. He gave up his bank holiday off and rearranged family commitments for us and held our place in line for our NIE number at an ungodly hour as well as assisting us with language barrier opening a bank account etc. We are confident that the whole transaction will continue to progress smoothly but Just wanted you to know of the second to none service that your man gave us. We would would absolutley no hesitation in recommending you to anyone, wish we had had the bottle to do it years ago when we first considered it, the thought of potential problmes put us off. Had we known how easy you guys would have made it..........RegardsPete and Sandra Teare

Having completed the purchase of our apartment in Pebble Beach, Amarilla Golf, I would very much like to place on record our sincere appreciation for the most professional service we received from your excellent staff, in particular, Elena Bruls and Elisa Rodriguez who steered us through the legal framework with such applomb, Neil from the Pebble Beach Office who was always on hand to help generally and not forgetting especially Keith Hankin whose good nature and unending patience enabled us to buy exactly what we wanted. He in fact went far beyond the call of duty and insisted on offering help and assistance on our first visit as owners after the sale was indeed complete. I would recommend anyone to buy through you with absolute confidence and professionalism. Kindest regards to you all, Alan & Lin Spencer

Dear Linda This is just to say thank you very much for your kind help over the past few weeks dealing with the sale of our apartment. You were always so helpful and patient. We have now signed and returned the contracts to Puerto Colon as requested. Kind regards Yours sincerely Eric and Jean Harding

Dear Editor I have owned a property in Tenerife for some years and I would like to highlight something (apart from the weather) that I believe is better here than the UK. Estate agency! Now before you raise your eyes in disbelief, hear me out! Estate agents in the UK are basically sales companies, and that’s all they do. We view them with such low regard because they don’t seem to do that much work for an awful lot of money. When I last bought a property in the UK, I never met the agent. I viewed the house with the owner after calling the agent to make an appointment. I faxed an offer and my solicitor dealt with the conveyancing. Everything else was up to me. When I wanted to know who to call about the electricity… they handed me a phone book! Thankfully, buying (and selling) in Tenerife has been completely different. Of course, I have only dealt with one estate agency, Tenerife Property Shop, so I suppose I’m not qualified to talk about the whole industry, but I hope it may apply. It seems that an agent here has a much wider responsibility to help. Many people don’t speak Spanish at the level that it takes to deal with all the paperwork, local authority issues, taxes and even their own lawyer! That’s where the pleasant surprises started when I first bought a property a few years ago. The agency, Tenerife Property Shop, had a whole department dedicated to making everything go smoothly. They dealt with the lawyers, all the services like electricity, water, and telephones, all the tax office paperwork and the local authority office papers. They even helped to make sure the furniture arrived on time. By the time I moved in, the file of work they had built up on just my case was as thick as my arm. The most pleasant surprise was that they never sent me a bill, “all part of the service” they said. A month ago, we decided to sell the apartment. We contacted Tenerife Property Shop again to start the process. We met the same man who had sold me the property those years ago! The apartment has already been sold! We came to their offices to deal with the paperwork, and lo and behold the same person dealt with our administration who had dealt with us before! There’s something reassuring about that level of continuity. We have since bought another property through Tenerife Property Shop, and although the process is still going through, I have no doubt that they will iron out any creases for me. I suppose it’s because we’re on a small island, where a good reputation is so important. But I have to say, the impression of estate agents that I left the UK with has been completely turned on its head, thanks to Tenerife Property Shop. Yours John Roberts Cheshire

Dear Sir I always read your letters page with great interest, but I have a criticism! It seems that people are only motivated to put pen to paper when they have a gripe, so I thought I would redress the balance by putting forward my point of view. I love Tenerife, and so does my family! And we’re not ashamed to admit it. I first bought a property on the island a few years ago, on a complex in the then little known area of Amarilla Golf. It’s only a one bedroom apartment, but my family and I have been enjoying several holidays a year and when we get back to the cold, grey UK, we find ourselves immediately planning our next trip out. We have now decided to buy a bigger place on the new Palm Ridge development between Golf del Sur and Amarilla Golf, which is handy for the new road being built between the two. Surrounded by golf courses, views to the sea and Teide… this is paradise for us! Better still, we are using a ‘trade up’ plan from Tenerife Property Shop, so we will continue to use our current apartment until they have finished building our ‘dream home’. Where else can you do that? People here seem to put thought and effort into making our lives as easy and stress free as possible. We have found people so accommodating and helpful on Tenerife. The island is beautiful with so much to do. As the kids get older, we explore different aspects of what is on offer here, and every holiday we have spent has been different. As our kids grow up, memories of Tenerife which we will all cherish and share are made with every visit we make. Thank you Tenerife. Martin Beasly Amarilla Golf

Dear Elena I thought I should just drop you a note to say thank you, for the way in which the sale of the apartment went through so smoothly. All the proceeds of the sale were in the bank account by close of business Monday 12th September. The client sales account funds probably went in on Friday! We purchased and sold through Tenerife Property Shop and can only be delighted with the professional service received on both occasions. I would like to think that one day we may buy again on the island, so we will know where to come. Once again, thanks for your personal input to the sale, and I'm sorry we never actually met! Kind regards Peter Mills

Hello Elena, Thanks for the good news and I’ll be in touch with Elaine after this mail. We’d all like to thank you personally and also your company for a most excellent and professional service. We’d been struggling to sell this property for many months with Homes and Away but you secured our Purchasers within a matter of a few weeks. The level of communication and progress we have received from you has been first class and we’d have no hesitation in recommending you if the situation arose. Good luck and thanks once again. Kind regards, Chris Shaw

Dear TPS My wife and I purchased in Duquesa del Mar and would like to say how impressed we were with the very good work and the way Marcus showed us properties on the Golf del Sur, no pressure just good advice and knowledge of the area. And also the good work in the legal side and parework that Helena in the office did, the purchase went very smooth with no hassle. Thank you Helena and Marcus & TPS. Yours sincerely Julie & Shaun

Dear Marc We have just arrived back home to a very wet & windy UK weather, wishing we were still in Tenerife. We would like to thank you for meeting us in Palm Mar last Monday and advising us on various aspects of getting a sale, with regards to a realistic asking price of our apartments. We found you to be far more professional in comparison to other agents and the only agent who asked to view the properties, therefore knowing what you are selling. Hopefully if you are successful in finding a couple of buyers we will have no hesitation in obtaining future investment with Tenerife Property Shop. Kind Regards Derek & Suzie

Hello Linda, Just like to say, thank you for all the help and professionalism you and your company has shown on the sale of the apartment, keep up the good work. Regards, Bernard